Wellness Center Office Assistant
Company: Alfred University
Location: Alfred
Posted on: April 16, 2024
Job Description:
The purpose of this position is to support the smooth
functioning of the Wellness Center, which includes being the
initial point of contact for students, coordinates medical records,
provides extensive support for the student health insurance
program, and performs administrative oce manager functions in
collaboration with the Assistant /and or Director. This position
has been evaluated for compliance with the Fair Labor Standards Act
and is subject to premium pay for all hours worked more than 40 in
a payroll week.
Salary/Rate:$15.00-$16.50 per hour, 40 hours per week
Essential Functions:
- Plays the primary role in ensuring a pleasant, condential
waiting room is maintained
- Assist with opening day check in, checking paperwork and
insurance
- Opening and Closing Wellness Center
- New hire setup and orienting to front desk
- Billing and enrollment of International Insurance
- Responsible for the Immunization Compliance Process for all
Alfred University students in accordance with New York Department
of Health Public Health Law (this includes all Downstate
students)
- Performs a variety of computer assignment's ranging from
monthly reports, quality improvement studies, administrative
correspondence, etc
- Represents Director, Nurse Practitioner, Nurse and Counselor by
screening incoming telephone calls, recording a transmitting
messages, scheduling, receiving, and announcing scheduled patients
and visitors, screening unscheduled patients and visitors,
arranging referrals to other health care provider and scheduling
appointments for consultations
- Synthesize and maintain all monthly budget components, in
conjunction with the director
- Balance all monthly credit card activity
- Veries receipt of supplies with purchases and budget
management
- Orders all oce and educations supplies for the Wellness
Center
- Assist AU Food Pantry student sta with ordering food and
supplies, as needed
- Document telephone conversations concerning student health and
counseling accurately in medical records
- Arrange meeting, appointments, interviews, travel related to
the Director and other sta member's request
- Opens, reviews, prioritizes and distributes mail for all
Wellness sta
- Veries Insurances for all incoming students and students
accessing the Health Center
- Assist students with questions and billing issues for local
hospitals
- Performs duties including but not limited to ling, scanning,
typing letters, photocopying and faxing
- Keeps oce equipment operating by following operating
instructions, troubleshooting breakdowns, maintaining supplies and
preforming preventive maintenance
- Recognizing and deals competently with emergency situations
notifying medical/counseling sta as appropriate
- Demonstrates ability to carry out the mission of Alfred
University Wellness Center
- Independently performs assigned duties and responsibilities
plus seeks education opportunities for professional growth
- Supports the Wellness Center interests in diversity, cultural
competency, weakness and team cooperation
- Plays an integral role in the quality assurance program
addressing medical records componentsOther Duties &
Responsibilities:
- Familiarity with HIPPA/FERPA privacy laws
- Working knowledge of medical language
- Above average typing abilities, extensive knowledge of computer
software including but not limited to MS oce products
- Ability to remain calm in crisis
- Billing/budget/spreadsheet experience
- Supports and assists in creating intersections for faculty, sta
and students that will assist in transforming people's lives
- Supports and assists in creating an evolving culture of
mentoring and rich engagement opportunities for faculty, sta, and
students
- Maintains a commitment to diversity, equity and inclusion and a
high degree of cultural competence and respect for a wide range of
identities and experiences, therefore welcoming and supporting all
faculty, sta and students and expanding access to the AU
experience
- Maintains a safe working environment within and around their
facilities and associated equipment and supplies including, but not
limited to, obtaining Safety Data Sheet (SDS) information
pertaining to any hazards associated with their work
environment
- Participates in all required assigned training, including
safety training and will comply with safety rules, regulations, and
protocols
- Eective written and oral communication skills
- Contributes to the overall success of the University by
performing other duties as assignedQualifications-Education &
Experience, Knowledge, Skills & Abilities:
- Formal Education:
- Associate Degree preferred, High School Diploma required.
- CPR certication
- Experience:
- Two year experience in a medical office setting, college health
preferred
- working knowledge of medical terminology
- Experience with Medicat and Banner software preferred
- Characteristics/Qualities:
- Be sensitive to students' multicultural issues and needs
- Exhibit excellent customer service, acknowledging both internal
and external customers
- A true willingness to learn about college health and strategies
to improve Alfred University' Wellness Status
- A cooperative, flexible approach to the operational aspects of
a college health setting
- Excellent organizational skillsPhysical Demands & Work
Environment:
The physical demands described here are representative of those
that must be met by an employee tosuccessfully perform the
essential functions of this job. Reasonable accommodations may be
made to enableindividuals with disabilities to perform the
essential functions.
Personal Protective Equipment must be worn when required. A
respiratory function test and the ability to use respirators may be
required. Stairs and uneven surfaces may be present; articial
lifts, etc. may or may not be available. The position may require
the incumbent to walk outdoors in all types of weather to other
buildings or oces located on the campus. The Campus is located in
an area that contains numerous hills and slopes and may not always
be fully accessible for mobility impaired individuals.
About Alfred University:
Lighting the way for students since 1836."We've always been a place
for makers, especially those who make the future. Our commitment to
independent thinking, creativity, academic rigor and community have
made us a unique kind of leader since 1836."
Alfred University (AU) was founded on principles of social justice
in 1836 by liberal, independent thinkers who placed high value on
education for all citizens. The University has retained and built
upon the strong values of its founders, developing as an
institution of national and international renown that is responsive
to the needs of contemporary society while remaining consistent
with the spirit of its origins. Alfred University is the second
oldest coeducational college in the United States as well as one of
the earliest nineteenth century colleges to have enrolled African
American and Native American students. It has a long-standing
history of educating socially conscious students who make a
dierence in their professions and their communities.
Over the course of the twentieth century, Alfred University evolved
into a complex institution oering a full range of programs in the
liberal arts and sciences, art and design, engineering, business,
education, counseling, and school psychology to its nearly 2,000
undergraduate and graduate students that live, learn, and play on a
232-acre campus located in an idyllic, creative valley in Western
New York.
Alfred University actively subscribes to a policy of equal
employment opportunity, and will not discriminate against any
employee, student or applicant because of race, age, sex, color,
sexual orientation, gender identification or expression, physical
or mental disability, religion, ancestry or national origin,
marital status, genetic information, military or veteran status,
domestic violence victim status, criminal conviction status,
political affiliation or any other characteristic protected by
applicable law. Protected veterans, minorities and women are
encouraged to apply.
Keywords: Alfred University, Tonawanda , Wellness Center Office Assistant, Administration, Clerical , Alfred, New York
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