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High End Pre-charge off soft collections

Company: Capital Management Services
Location: Tonawanda
Posted on: September 1, 2019

Job Description:

Do you like being rewarded for your hard work? Do you want to be with a company in which you can grow and have longevity with? Then Capital Management Services, LP has the career opportunity for you!! See for yourself how Capital Managements' "first party" collections has evolved into a world of customer solutions.

At Capital Management Services, LP, our agents are ordinary people doing extraordinary things for customers who want and need our expertise to resolve their obligations. We are dedicated to surpassing all industry standards for quality and compliance seeking highly motivated associates to join our growing team. Full time positions available. If you are people orientated, competitive, outgoing, motivated, and a problem solver that enjoys the art of negotiation we have an opportunity for you!! We offer a base pay rate of $12 per hour with a monthly bonus structure and an additional pay incentive for bi-lingual Spanish Speaking skills.

Primary Duties and Responsibilities :

Building relationships and communicating with consumers in a professional manner to negotiate payment arrangements in an effort to collect on past due accounts that are pre-charge off.

Use skip tracing tools to locate relevant customer information.

Follow call flow guidelines to maintain compliance standards.

Qualifications/Requirements :

Candidates must have be able to work 3:30 pm -12 am (midnight) daily. Each shift will run from Monday to Friday with no weekend shifts.

Highly motivated and reliable

Outstanding communication skills

Eager to learn and develop professionally

Effective organization skills and attention to detail and ability to focus

Proficient computer skills, ability to navigate between 1-3 screens at a time per call

Ability to multitask and work independently

Strong negotiation skills

Fluent in Spanish (for bi-lingual candidates)

Prior collections, or call center experience preferred

Comprehensive Benefits Package including

Paid Holidays/Vacations

Medical, Dental, Vision and Life Insurance

"FREE" on-site Medical Clinic

Exceptional Bonus Program

One Week Paid Training

Discover Endless Opportunities :

Long Term Stability

We promote from with in

Employee referral program

Close to the 190 thruway

Keywords: Capital Management Services, Tonawanda , High End Pre-charge off soft collections, Accounting, Auditing , Tonawanda, New York

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