Customer Service Representative
Company: AppleOne
Location: Irving
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Join a fast-paced,
customer-focused team where your communication skills and attention
to detail make a real impact. As an Associate Customer Care
Representative, you’ll be the frontline connection between our
clients and their customers, delivering exceptional service across
phone, email, and chat. Location: Irving, TX (Hybrid) Pay: $18.50
Schedule: Monday–Friday, 8am–5pm Key Responsibilities: • Handle
inbound customer inquiries professionally and efficiently • Use
multiple systems (up to 10) to research and resolve issues •
Educate customers while providing accurate solutions • Document
interactions and escalate issues as needed • Meet performance
metrics and adhere to schedule/attendance guidelines Qualifications
• High school diploma or GED required; college degree preferred • 1
year in customer support or related field • Experience in tax,
banking, mortgage, or real estate a plus • Strong verbal and
written communication skills • Proficient in Microsoft Office; able
to type 35 WPM • Excellent problem-solving and multitasking
abilities • Must live within commuting distance to Irving, TX •
Minimum 1-year tenure at each of last 3 employers required Why Join
Us? • Supportive team environment • Opportunities for growth and
learning • Make a difference in every customer interaction Equal
Opportunity Employer / Disabled / Protected Veterans The Know Your
Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023 -06/22-
088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is
available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay -
transp_%20English_formattedESQA508c.pdf For temporary assignments
lasting 13 weeks or longer, the Company is pleased to offer major
medical, dental, vision, 401k and any statutory sick pay where
required. We are committed to working with and providing reasonable
accommodations to individuals with disabilities. If you need a
reasonable accommodation for any part of the employment process,
please contact your staffing representative who will reach out to
our HR team. AppleOne participates in the E-Verify program in
certain locations as required by law. Learn more about the E-Verify
program. https://e- verify.uscis.gov/web/media/resourcesContents/E
- Verify_Participation_Poster_ES.pdf We also consider for
employment qualified applicants regardless of criminal histories,
consistent with legal requirements, including, if applicable, the
City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to applicable state and municipal Fair Chance Laws and
Ordinances, we will consider for employment-qualified applicants
with arrest and conviction records, including, if applicable, the
San Francisco Fair Chance Ordinance. For Los Angeles, CA
applicants: Qualified applications with arrest or conviction
records will be considered for employment in accordance with the
Los Angeles County Fair Chance Ordinance for Employers and the
California Fair Chance Act. 1148 Company Description This company
offers growth and a great group of people to work with. Company
Description This company offers growth and a great group of people
to work with.
Keywords: AppleOne, Tonawanda , Customer Service Representative, Administration, Clerical , Irving, New York
