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Core Service Technician

Company: Ingersoll Rand
Location: Tonawanda
Posted on: August 5, 2019

Job Description:

At Ingersoll Rand we're passionateabout inspiring progress around the world. We advance the quality of lifeby creating comfortable, sustainable and efficient environments. Our people andour family of brands-includingClub Car--, Ingersoll Rand--,Thermo King--,Trane--, AmericanStandard-- Heating & Air Conditioning and ARO-- -work together to enhance the quality and comfort of air in homes and buildings;transport and protect food and perishables; and increase industrialproductivity and efficiency. We are a global business committed to a world ofsustainable progress and enduring results. For more information, visitwww.ingersollrand.com.Ingersoll Rand is a diverse andinclusive environment.We are an equal opportunity employer, dedicated tohiring a diverse workforce; including individuals with disabilities and UnitedStates qualified protected veterans. Why Ingersoll Rand Is The BestCompany for Service Technicians:Ingersoll Rand is recognized worldwide as the brand standard for Compressed Air Systems Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacationDedicated to a military friendly environment (Veterans are highly encouraged to apply)Unlimited opportunities for career development and promotionsDetermined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work)World Class continuing education, featuring Manufacturer (OEM) Level TrainingCompany-wide commitment to promoting a strong work/life balanceOrganizational encouragement of community involvement and sustainability (green initiatives)Late model, clean, and dependable company vehicle, high speed laptop, and smartphoneJob Summary:The Field Service Technician servescustomers by installing, trouble shooting, repairing and maintaining all makesof rotary screw and reciprocating air compressors, along with additionalcompressed air system components. You will use precision measuring toolsfor diagnostic trouble shooting of compressed air equipment. In addition, youneed to have knowledge of all operations and parts manuals associated with allequipment.Effectively communicates verbally and in writing with customers and co-workers.Provides technical assistance on equipment start-ups, installations and repairs of compressed air systems. Including hands-on work to assure equipment operates to customer's requirements.Able to read wiring schematics and diagrams for all equipment.Serves as technical support for customers and Customer Service Managers.Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.Increases Ingersoll Rand customer's awareness of how Ingersoll Rand products, services and solutions; such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements.Ensures proper operation of compressed air equipment by completing preventative maintenance requirements and 47 point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.Conduct safety assessments of a continuously changing working environment.Daily travel to customer sites, occasional overtime, and sporadic on-call emergency service is required to meet customers' needs.Qualifications:A High School Diploma or equivalent and 3-5 years of trouble shooting industrial /commercial mechanical systems. Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).Candidates must have their own set of standard tools.Valid Driver's License with no major traffic violations, suspensions, or DUI's in previous 5 years.EPA Certification Preferred (Refrigeration experience/certification a plus).This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage). This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs, frequently lift and or move up to 50 lbs and occasionally lift and or move more than 50 lbs. We are committed to helping youreach your professional, personal and financial goals. We offercompetitive compensation that aligns with our business strategies andcomprehensive benefits to help you live your healthiest. We are committedto building an inclusive and diverse culture that engages as well as values thedifferent backgrounds and experiences of our employee, which, in turn, spursinnovation, generates creative solutions and enhances our customerrelations. If you share our passion forinspiring progress-for bringing about bold shifts in how people, economies andsocieties operate-then you belong with Ingersoll Rand. Progress beginswith you.

Keywords: Ingersoll Rand, Tonawanda , Core Service Technician, Engineering , Tonawanda, New York

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