Director Clinic Operations
Company: LIFE-NWPA
Location: Erie
Posted on: January 16, 2026
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Job Description:
Job Description Job Description At the One Senior Care family of
businesses, including LIFE-NWPA, Mountain View PACE, and Buckeye
PACE, we work together to help seniors stay safe, healthy,
connected, and at home. We are a premier healthcare provider
striving to provide excellent patient care beyond traditional
medical insurance plans. Schedule: First shift, full-time hours.
Specific work hours will be established in consultation with your
supervisor. Benefits: 9 Paid Holidays PTO starting at 3 weeks 1 day
per year (accrued from date of hire for full-time employees)
Medical, Dental, & Vision Free Life and AD&D Insurance Plan
Health Savings and Flexible Spending Accounts Short Term Disability
Insurance Group Voluntary Term Life Insurance for Employee,
Spouses, and Dependents Paid Parental Leave Tuition Reimbursement
Retirement Plan with company annual match Mileage Reimbursement at
annual IRS rate as applicable Job Summary: Under the guidance of
the Chief Nursing Officer, the Director of Clinic Operations has
responsibility for leadership and operational and administrative
oversight for all Clinical services provided across the LIFE-NWPA
footprint. Duties/Responsibilities: Oversees all LIFE-NWPA Clinic
operations to ensure consistency and effectiveness of LIFE-NWPAs
service delivery model. Provides indirect management guidance and
training of Clinic Management staff. Initiates policy and procedure
changes for continued compliance with regulatory requirements.
Ensure all Clinics and staff adhere to Federal, State and LIFE-NWPA
policies, procedures, and program regulations. Oversee medical
records and liaison with the clinical side of the Electronic
Medical Record system providing training and technical assistance.
Serves as liaison between individual program disciplines, other
LIFE-NWPA departments, and community service providers. Oversight
of clinical staffing. Ensures high-caliber talent is recruited,
retained and engaged. Oversight of the Risk Adjustment process.
Acts as liaison with LIFE-NWPA contracted providers to address
issues or quality concerns. Participates in senior leadership team
activities to drive process improvements and meet company growth
targets. Advise on LIFE-NWPA Clinic budgets and strategic financial
investments. Participate in on-going Quality Initiative training as
directed. Other duties as assigned. Supervisory Responsibilities:
The Director of Clinic Operations has significant leadership and
management responsibilities. Required Skills/Abilities:
Demonstrated multi-site Clinical leadership capabilities,
preferably in a geriatric setting. Ability to provide strong
leadership and influence skills across multiple healthcare/social
welfare disciplines, in addition to direct Clinical guidance.
Relates well with people of all ages but has a deep sensitivity and
commitment to the elderly. Ability to organize work and follow
through on assigned tasks. Must possess a valid driver’s license
and reliable transportation with frequent regional travel. Must be
insurable to drive Company vehicles. Must possess the ability to
make independent decisions when circumstances warrant such action.
Must be able to deal tactfully and patiently with personnel,
Participants, family members, visitors, government
agencies/personnel, and the public. Must have the cognitive ability
to process and perform tasks for Participant safety. Travels to
multiple facilities and locations. Traveling overnight, including
via a vehicle and/or airplane, may be required. (Approximately 20%
overnight travel). Excellent written and verbal communication
skills. CPR and First Aid Certification. Strong PC and software
skills. Education and Experience: Post-secondary education related
to healthcare, healthcare administration and/or business. Certified
RN or NP with demonstrated prior leadership responsibilities,
including managing a team in multiple locations. Must be licensed
in the State of Pennsylvania (or obtain a PA license within an
agreed-upon timeline). One year of experience working with the
frail and elderly population or willing to participate in extensive
training as needed. Requirements: Successful completion of
background check, physical, drug screening, TB Screening. Physical
Requirements: Must be able to move intermittently throughout the
workday. Must be able to drive a motor vehicle. Sits, stands,
bends, lifts, and moves intermittently during working hours. Is
subject to lifting, carrying, and supporting Participants. One
Senior Care is an Equal Opportunity Employer. Employment is
contingent upon successful completion of required background
checks, health and safety screenings, and any clearances required
for healthcare programs.
Keywords: LIFE-NWPA, Tonawanda , Director Clinic Operations, Healthcare , Erie, New York
