Manager, Emergency Shelter/DSS
Company: Buffalo City Mission
Location: Buffalo
Posted on: April 2, 2026
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Job Description:
Full-time Description Manager of Emergency Shelter Buffalo, NY
$62,353.20 per year Buffalo City Mission is seeking a Manager of
Emergency Shelter. This position is full-time, working across our
Buffalo, NY locations. Serve with Purpose: Rooted in the Gospel of
Jesus Christ, we are more than a workplace. We are a community
united by faith, compassion, and a shared commitment to changing
lives. At Buffalo City Mission, we believe everyone deserves a
second chance. Every day, we witness lives transformed through the
power of grace, love, and hope. Our mission is to serve men, women,
and families facing barriers to stability. Offering not just
shelter and support, but the opportunity to rebuild their lives
with dignity and purpose. Why Buffalo City Mission: We are proud to
offer competitive pay and a comprehensive benefits package that
includes medical coverage with a single-high premium paid in full
by the employer, a Health Savings Account (HSA), vision coverage,
employer-paid life insurance, and supplemental insurance options.
Beyond compensation and benefits, we cultivate a workplace where
faith inspires action, service is a calling, and every team member
plays a role in restoring hope. Essential Functions & Tasks: ·
Supervise the general emergency shelter. · Supervise the accurate
implementation of community partner contracts in the utilization of
emergency shelter beds. · Lead the emergency shelter team in
working collaboratively with the other BCM departments to ensure
comprehensive services to the clients. · Monitor department
activities to assure generally accepted best practices and BCM
quality of care standards are met; propose program and department
changes as necessary. · Audit Charts and other documentation to
ensure compliance. · Prepare required documentation and oversee
funded programs and services to ensure funds are expended
appropriately. · Ensure required program outcomes are met to
satisfy regulatory expectations. · Work collaboratively with the
finance department to ensure the invoice submission is made for all
contract beds. · Monitor staff and conduct assessment intake as
needed with clients who express interest · Conduct case file audits
to ensure compliance with program policies and procedures. ·
Administrate County Welfare to Work Program in collaboration with
the Transitional Housing Program Manager. · Facilitate resident
education classes as needed to support resident skill building. ·
Supervise and evaluate client's progress in internal and
community-based treatment/ recovery and mental health programs,
education, vocation, housing, legal, economic, parenting, daily
living skills and spiritual and social goals. · Act as liaison to
maintain good relationships with government and private agencies. ·
Assist in Code Blue efforts as needed. · All other duties and
responsibilities as needed by BCM. Qualifications: Education &
Experience: · Bachelor’s degree or higher in Human Services or
related field, or the equivalent of education and/or work
experience. · Minimum 3 years program management and supervisory
experience plus 3 years of professional experience working in a
human service or related field in a case management capacity. ·
Professional license or credential preferred Other Qualifications:
· Knowledge in Mental Health, OPWDD, Chemical Dependency and
Domestic Violence is required. · Working with homeless or
low-income families and substantial knowledge of community
resources helpful. · Bilingual language a plus. · Trauma Informed
Training and skills implementation · Computer proficiency in
Microsoft Office. · In the midst of a mature walk with Jesus Christ
Job postings are not intended to be an exhaustive list of duties.
The employee may be asked to perform job-related tasks other than
those specifically stated in this description. We are proud to be
an Equal Opportunity Employer, committed to creating an inclusive
and welcoming workplace where everyone has the chance to thrive.
Salary Description $62,353.20 per year
Keywords: Buffalo City Mission, Tonawanda , Manager, Emergency Shelter/DSS, Healthcare , Buffalo, New York
