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Entry Level Customer Service Agents Needed!

Company: Livingston International
Location: Tonawanda
Posted on: October 18, 2018

Job Description:

Entry Level Customer Service Agents Needed! Job Description: The Release Customs Analyst/ Customer Service Agent coordinates release and entry processing for our client s air or ocean import shipments. This is an entry level position that includes an on-site Trainer and a 3-week training program to ensure that team members have the right tools and resources to complete their jobs from day one. Additional duties include the following: Identify incoming client documents to ensure required information is received. Input into our system database Notify customers of missing documents Obtain arrival information from carrier s offices or websites Coordinate and prepare Customs entry summaries and update system databases Communicate shipment status to customers via fax, phone or email Processing client invoices Maintain effective relationship with clients, carriers, Customs etc. Participate and support other team members with accounts and workload on day-to-day operations including setting priorities, organizing, scheduling work and problem solving Coordinate carrier release by submitting required bills of lading and freight payments Monitor customs release Qualifications: Good interpersonal and communication skills (both verbal and written) Strong customer service orientation Strong organizational skills with the ability to meet tight deadlines Computer Proficient Ability to work in a fast-paced environment Team player Apply Online Below!

Keywords: Livingston International, Tonawanda , Entry Level Customer Service Agents Needed!, Hospitality & Tourism , Tonawanda, New York

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