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Field Service Technician - Buffalo

Company: Ronco Communications & Electronics
Location: Tonawanda
Posted on: August 29, 2019

Job Description:

Ronco Specialized Systems is seeking a highly motivated, Field Service Technician to perform a wide variety of complex technical duties in support of Pro AV systems and integrations, and healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment, while delivering high-quality customer service in a timely manner.


  • Perform troubleshooting and repairs, coordinate changes in programming and maintenance of Pro AV systems, integration technology, and healthcare communications systems
  • Effectively work with customer's IT staff to troubleshoot network-integrated systems
  • Professionally interface with customers to convey system status information
  • Effectively work with Maintenance Agreement customers to ensure the continued health of existing system deployments
  • Responsible for performing agreed-upon preventive maintenance on systems
  • Provide effective on-call support
  • Acquire technical certifications as needed for the job


    • Associate degree in Electronics Technology or an equivalent combination of education and work experience
    • Attend job-related training as offered by the company as well as self-driven efforts
    • Customer service & team-oriented with a pleasant disposition
    • Maintain industry-recognized technology credential(s)
    • Maintain a clean driving record

      Why Choose Us:

      In return for your commitment, creativity, and hard work, we offer a professional, friendly atmosphere, and a competitive compensation plan. Our benefit options include medical, dental, vision, HSA, FSA, life insurance, disability, 401k, holidays, and paid time off. In addition, we provide on the job training as well as terrific opportunities for promotion. At Ronco we are here to help, we are down to earth, we thoughtfully engage and we do whatever it takes! Our people make us who we are and we enable people to do great things. Are you ready to take the next meaningful step in your career? Apply today!

      Equal Opportunity /Affirmative Action Employer

      Ronco is a drug-free workplace. Employment is subject to passing a drug test.

Keywords: Ronco Communications & Electronics, Tonawanda , Field Service Technician - Buffalo, IT / Software / Systems , Tonawanda, New York

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