counter sales
Company: Autopart International
Location: Tonawanda
Posted on: June 6, 2021
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Job Description:
Commercial Parts Pro The Commercial Parts Professional is an advanced level sales
position capable of providing expert customer care to professional
customers. The position is responsible for profitable growth of the
professional business by building lasting relationships with timely
automotive solutions and parts. The role has expert knowledge of
automotive systems and part knowledge. The role has the ability to
source from numerous places including special order, FDO, second
source, etc. The role has the ability to direct drivers to ensure
safe, timely and accurate delivery. Position is full time (PT on
exception need basis). MVR certification preferred. Primary Responsibilities Create, build and maintain professional customer
relationships Provide GAS3 selling experience to professional customers Ability to achieve profitable sales and margins Achieve personal and store sales goals and service
objectives Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Partner with GM to ensure proper driver coverage Secondary Responsibilities Maintain core bank and commercial returns Maintain commercial credit accounts Partner with CAM and CSM for customer and territory
alignment Success Factors High customer retention Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation
ability Ability to source from numerous places including special order,
FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi-task and remain organized Effective communication, listening and problem solving
skills Essential Job Skills Necessary for Success as a Commercial
Parts Pro Working knowledge of automotive systems, and diagnostic ability
to include: Ignition, internal engine, suspension, brakes,
electronic, exhaust, etc. Speak and write English (Spanish a plus) The Ability to communicate effectively and build strong
relationships with customers, peers and management Ability to read and interpret documents such as P&L, safety
rules, operating and maintenance instructions, parts catalogs, and
procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral,
or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide
in all units of measure, using whole numbers, common fractions, and
decimals Familiarity with the Microsoft Office Suite (i.e. Word,
Excel) Strong organizational skills Understand Commercial profitability concepts, including
knowledge of competition, market opportunities, and customer
prioritization (may work with the Commercial Account Manager to
determine pricing discounts for specific Commercial customers) Ability to work an assortment of days, evenings, and weekends as
needed Prior Experience that Sets a Commercial Parts Pro up for
Success A minimum of 3 years of prior automotive parts experience
preferred Proven sales ability with past experience in fulfillment of
customer transactions Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job, with or
without reasonable accommodation. While performing the duties of
this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands
and fingers to handle or feel; reach with hands and arms; climb or
balance; and stoop, kneel, crouch, or crawl. The employee must
frequently lift and/or move up to 50 pounds and occasionally lift
and/or move up to 100 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, depth
perception, and ability to adjust focus. Work Environment The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the
employee is usually working inside; however, they will occasionally
be outside and exposed to various weather conditions while
performing such tasks as installing batteries and wiper blades. The
employee is also occasionally exposed to moving mechanical parts;
high, precarious places; toxic or caustic chemicals; risk of
electrical shock; explosives; and vibration. The noise level in the
work environment is usually moderate.
Job Description
AAPRTL
Keywords: Autopart International, Tonawanda , counter sales, Other , Tonawanda, New York
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