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Memory Care Specialist

Company: Elderwood at Amherst
Location: Tonawanda
Posted on: July 21, 2021

Job Description:

Overview:

Elderwood at Amherst is seeking a Memory Care Program Specialist with excellent communication and customer service skills. This is a full time position. 

 

Position Overview:

  • Provides therapeutic and social programming to meet the physical and emotional needs of residents, under the direction of the Director of Activities with assistance from the Director of Memory Care. Responsible for input and completion of daily memory care calendar, resident participation reviews, daily attendance forms, monthly progress reports and assistance with meal service, as requested.
  • Day Shift Hours (9a-5p; there is flexibility on this)
Responsibilities:

Essential Job Functions:

  • Responsible for responding immediately to residents' needs and requests.
  • Assists residents with therapeutic and social activities/situations that are designed to appeal to residents’ interests and enhance the resident’s highest practicable level of physical, mental and psychosocial well-being.
  • Assists with meal service as needed, feeding assistance (if applicable) after completion of training.
  • Assists with providing appropriate mental stimulation for residents:
  • Transports residents and encourages participation in residents’ social programming.
  • Notifies Licensed Nurse of changes in residents' conditions or needs:
  • Maintains facility standards for resident care by:
  • Attends employee council meetings, departmental meetings and required or preferred in-service training and offers constructive suggestions when able.
  • Generates and develops ideas, which improve the quality of care for residents or increase job productivity and satisfaction.
  • Performs all job duties according to safety rules and practices required for this position, and as required to ensure the general safety of staff, residents and visitors of this organization.
  • Performs assigned duties according to the service excellence standards and goals established for this job position, and for all staff members of this organization.
  • Exhibits the highest level of customer service toward staff, residents and visitors.
  • Utilizes electronic timekeeping system as directed.
  • Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
  • Supports and abides by Elderwood’s Mission, Vision, and Values.
  • Abides by Elderwood’s business code of conduct, compliance and HIPAA policies.
  • Perform other work duties as requested by supervisor, manager or Administrator.

Skills/Competencies:

  • Exceptional communication skills both verbal and written
  • Problem Solving
  • Customer Service
  • Decision Making
  • Excellent Communication
  • Empathetic
  • Anticipates residents’ needs
Qualifications:

Educational Requirements & Qualifications:

 

  • Bachelor’s degree in Recreational Therapy, Education or related field OR Certified Occupational Therapist (COTA)
  • Current, valid state required certification or license in the state in which work is performed
  • Minimum of two (2) years of experience with geriatric long-term population or therapeutic recreation environment
  • Certification in dementia and/or behavior management (e.g. CDT)
  • Demonstrated computer skills including Microsoft Office (Word, Excel) and web-based applications
  • Current, valid driver license (if applicable)
  • Demonstrated supervisory experience preferred
  • Ability to read and understand task assignments, and to report verbally and record care in writing
  • Display of genuine concern for the elderly; a dependable, patient and compassionate attitude toward residents
  • Demeanor always respectful of residents' rights and wishes
  • Ability to cooperate with others and to follow directions
  • Physical stamina for constant activity
  • Experience with dementia population desired
EOE Statement: WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Keywords: Elderwood at Amherst, Tonawanda , Memory Care Specialist, Other , Tonawanda, New York

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