Retail Production Associate
Company: Goodwill Industries of WNY
Posted on: November 20, 2022
Are you looking for autonomy, work-life balance and the
opportunity to work for a company that makes a difference in our
community? Is it important for you to work for a company that
considers the needs of our current and future generations by
improving our environment through sustainability and recycling?
Then this position may be perfect for you! As a Retail Production
Associate with Goodwill of Western New York, your work will
directly impact your local community and the individuals we
The Retail Production Associate works under the direct supervision
of the Retail Store Manager and is responsible for customer
service, facility security and maintenance, sorting and quality
selection of donations into salable, salvage, and trash categories,
pricing of merchandise, transporting merchandise to sales floor,
stocking shelves, doing mark-downs, rotating merchandise and
--- Responsible for providing 100% customer delight.
--- Sorts donations into salable, salvage, and trash categories and
place non-salable apparel, shoes, or handbags into salvage
containers. Places all other non-salable items (i.e. broken or
non-functioning wares, electrical and mechanical, wet items, etc.)
--- Prices merchandise using Agency baseline price guide; special
price items of exceptional value.
--- Keeps abreast of merchandise knowledge, industry trends and
competitive pricing. Continually learning brands and
--- Keeps pricing area clean and organized.
--- Transports merchandise to sales floor, stock shelves, display
and rotate merchandise, and performs mark-downs in compliance with
--- Transports trash to compactor/dumpster and operate compactor as
--- Adheres to all Agency policies and procedures; follows good
safety practices including reporting safety hazards and injuries to
the Retail Store Manager.
--- Ensures meets Agency standards regarding quality and quantity
of work. Consistently meets production goals.
--- Assists at the donor door and with loading and unloading of
apparel movement equipment regularly and as needed.
EDUCATION & EXPERIENCE
--- Prior work experience in a retail environment preferred.
KNOWLEDGE, SKILLS AND ABILITIES
--- Exceptional interpersonal and customer service skills.
--- Ability to develop and maintain effective working relationships
with team members, customers and donors.
--- Ability to maintain a positive, friendly attitude.
--- Ability to work on a team as well as individually with minimal
--- Communicates effectively by providing clear and timely
communication and demonstrating effective listening skills.
--- Demonstrates adaptability by adjusting to changing business
--- A passion for serving others and making a difference in our
THE PHYSICAL REQUIREMENTS
--- Prolonged periods of standing.
--- Must be able to stand, reach, grasp, twist, and bend on a
--- Ability to lift, push, pull, carry or otherwise move up to
fifty (50) pounds with no support regularly.
Goodwill of WNY is an equal opportunity employer and employs
individuals regardless of race, color, creed, religion, sex,
national origin, age, disability, marital status, citizenship
status, military status, sexual orientation, victims of domestic
violence, protected veteran's status, gender identity, genetic
information, genetic predisposition or carrier status or other
protected class status pursuant to applicable law. This policy of
Equal Employment Opportunity applies to all policies and procedures
relating to recruitment and hiring, compensation, benefits,
termination and all other terms and conditions of employment. This
includes compensation based upon external and internal job worth in
order to provide fair and competitive wages to
Keywords: Goodwill Industries of WNY, Tonawanda , Retail Production Associate, Other , Tonawanda, New York
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