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Concessions Stand Leader, KeyBank Center

Company: Delaware North
Location: Grand Island
Posted on: September 10, 2023

Job Description:

The Opportunity

Delaware North Sportservice is hiring part-time Concessions Stand Leaders to join our team at KeyBank Center in Buffalo, New York. As a Concessions Stand Lead, you will play an important role in the experience for our guests at KeyBank Center, leading the shift activities of your assigned concessions stand.


Minimum pay rate: $14.60 / hour
Information on our comprehensive benefits package can be found at .


We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

    Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

    • Supervises and coordinates activities of concession associates on a per shift basis, including training, counseling and enforcing work procedures and service standards.
    • Ensures job performance of stand attendants via GuestPath Service Standards and operational service standards, health department, and all related operational standards.
    • Inspects all stands and portables in the assigned area, ensuring all stands, portable carts and surrounding areas remain clean, sanitized, and safe and that all equipment is working properly.
    • Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management as needed.
    • Verifies stand inventories before and after each event, and as assigned.
    • Verifies food preparation for timeliness, and proper quantities.
    • Evaluates and documents performance of stand attendants.
    • Performs opening and closing procedures for assigned area.
    • Assists concession associates in serving guests as business levels demand.
    • Performs other duties as assigned. Qualifications
      • Minimum of one year experience in food service position required; previous experience as a stand attendant or stand manager preferred.
      • Previous cash handling experience required.
      • Previous supervisory experience preferred. Physical Requirements
        • Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
        • Ability to remain stationary for the entire length of shift.
        • Ability to perform normal lifting of stock up to 50 pounds.
        • May be required to work in confined and/or narrow spaces.
        • Ability to perform normal lifting of stock up to 50 pounds.
        • Ability to withstand variable temperatures, including extreme hold and cold, depending on the season. Who We Are

          Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

          At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

          Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Associated topics: back end, day shift manager, deli manager, food service supervisor, general operations manager, gerente de cocina, kitchen manager, management, partner, service manager

Keywords: Delaware North, Tonawanda , Concessions Stand Leader, KeyBank Center, Other , Grand Island, New York

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