It Specialist

Company: Prizm Document & Technology Solutions
Location: Buffalo
Posted on: May 8, 2024

Job Description:

System Administrator - Networking Prizm is looking for an experienced IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles including network management, server work, and business processes. Compensation: --- $70,000 - $80,000 yearly DOE + benefits Responsibilities: --- Developing & Implementing Technology Roadmaps for Clients --- Assisting team members with complex IT situations --- Server & Software Implementation & Troubleshooting --- Researching & Vetting New Technologies to Expand Prizm's Stack --- Articulating Complex Technology In Understandable Terms to Clients & Prospects --- Help with SOP Across All Projects --- Explaining what "The Cloud" is and why it's not scary for business --- Assist the sales team with complex project proposals --- And all other common aspects of IT support Qualifications: --- BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience --- Minimum 4-5 years relevant experience, preferably in a multi-tenant environment --- Proven communication and leadership skills --- Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks --- Cybersecurity training is a huge plus --- Compliance experience is a huge plus --- Team player and solution-focused attitude --- Flexibility to change tasks quickly and manage multiple projects simultaneously Compensation: $70,000 - $80,000 yearly DOE
--- Developing & Implementing Technology Roadmaps for Clients --- Assisting team members with complex IT situations --- Server & Software Implementation & Troubleshooting --- Researching & Vetting New Technologies to Expand Prizm's Stack --- Articulating Complex Technology In Understandable Terms to Clients & Prospects --- Help with SOP Across All Projects --- Explaining what "The Cloud" is and why it's not scary for business --- Assist the sales team with complex project proposals --- And all other common aspects of IT support

Keywords: Prizm Document & Technology Solutions, Tonawanda , It Specialist, Other , Buffalo, New York