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System Engineer (Skype)

Company: Centene Corporation
Location: Tonawanda
Posted on: September 4, 2019

Job Description:

Position Purpose: -
Responsible for patching and maintaining Skype and Collaboration systems and servers. Will be involved in projects with resolving security mandates and keeping servers updated. Provide operational and technical support to ensure the ongoing stability to the server environments. Contribute to the IT infrastructure design and leading in server implementations.

  • Contribute in the technical support of the Centene server environment and the applications residing on these servers
  • Audit system resources and take action as deemed necessary by the Senior/Lead Systems Engineer's
  • Prepare and document standard operating procedures and protocols
  • Responsible for schedule, test, and implement enhancements or new releases of the server Operating Systems
  • Work with senior/lead system engineers to solve complex issues
  • Work with senior/lead system engineers to understand and implement IT infrastructure designs and rollouts
    Education/Experience: -
    • Bachelor's degree in Computer Science, MIS, related field or equivalent experience. -
    • 2+ years of related experience. Healthcare experience a plus.
    • Experience with Skype and IM strongly preferred -
    • Experience troubleshooting advanced email, and video issues. -
    • Ability to work with senior team members on problem diagnosis.
    • Experience using diagnostic tools such as MOM, Openview, or others for troubleshooting and fault isolation. -
    • Experience implementing medium scale messaging projects. -
    • Experience creating and following project plans using MS project.
    • Advanced knowledge of the OSI layer model. -
    • Experience supporting advanced video technologies (ex. H.323, SIP, Tandberg, Polycom). -
    • Experience with email gateways and filters and email encryption -
    • Advanced experience supporting mobile email and connectivity (ex: Skype for Business, Windows Mobile).This position will be supporting a Federal government contract, therefore it requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security.

Keywords: Centene Corporation, Tonawanda , System Engineer (Skype), Other , Tonawanda, New York

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