Customer Service II -

Location: Grand Island
Posted on: November 16, 2023

Job Description:

10 immediate Openings- Training starting

Excellent written and oral communication skills are required. Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers as well the ability to handle confidential and/or proprietary information. Job encounters recurring and routine work situations with occasional variations from the norm. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work, general instruction on new assignments. Accuracy is required in performing all functions of this position. Initiative and organization skills are extremely valuable to ensure good customer service. Must possess self-motivation, enthusiasm, and positive attitude and perform as a team player. May serve in various teams according to business needs.

Education:

Requires a high school diploma or equivalent. Bachelor's degree is preferred in Business Administration or a scientific discipline.

Experience:

Requires a minimum of 3 to 4 years of related customer service experience preferably with 1 to 2 years in an E-Commerce environment. Must demonstrate working knowledge of personal computer applications such as Oracle JD Edwards EnterpriseOne Software, SAP Software, Microsoft Word, Excel and PowerPoint. Must have the ability to identify and solve problems and to multi-task under deadline. Apply Today We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Tonawanda , Customer Service II -, PR / Public Relations , Grand Island, New York