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Release Customs Analyst

Company: Livingston International
Location: Tonawanda
Posted on: April 6, 2021

Job Description:

Release Customs Analyst Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want. Job Type: Full Time Location: NY Tonawanda - US041 JOB SUMMARY Reporting to the Manager, Service Delivery, this position is responsible for the timely processing, and release of all client air, or ocean shipments, ensuring commitment time is met to earn the clients' complete satisfaction.This is an excellent entry level position for someone who is ready to start a career! KEY DUTIES & RESPONSIBILITIES + Ensure accurate and timely processing of shipments which could include all modes of transportation. + Create customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients' shipments, in a one-step process + Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate. + Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code + Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment. + Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates). + Identify ESPs and SOPs to improve efficiencies to enhance client service and improve day to day Client Service team operations. + Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) in a professional manner via phone or email in non-Air/Sea locations. + Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager / Manager, Release Operations in compliance with Customs requirements Livingston standards. + Escalate two-step release requirements, authorization or release issue resolution to the Client Import Analyst, Release Import Analyst or Supervisor in the US or the Customs Specialist supporting Release Operations in Canada, for escalation authorization or issue resolution. + Participate fully with other team members in the day-to-day operation of Release Operations. + Endeavor to utilize and take advantage of system automation tools that are available to support release processing. + Perform other related duties as assigned by management. + Adhere to established policies and procedures. KNOWLEDGE & SKILLS + Excellent oral and written communication and organizational skills + Client Service oriented -- interpersonal skills with internal/external clients and coworkers + Ability to handle large volumes and meet tight deadlines + Attention to detail; organization, completeness and accuracy + Good analytical skills with problem-solving ability + Ability to make decisions and recommendations within authorized limitations + Excellent time management skills + Ability to present a professional image. + Knowledge of Word and Excel software. + Office equipment/machinery used: Personal computer and common business machines/software WORK EXPERIENCE - MINIMUM REQUIRED No experience required EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education COMPETENCIES Business Acumen and Straight Talk Customer First Focus Inclusion and Collaboration Leading and Developing Agility Accountability Livingston is proud to be an equal opportunity workplace and is an affirmative action employer.

Keywords: Livingston International, Tonawanda , Release Customs Analyst, Professions , Tonawanda, New York

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