Posted on: November 19, 2021
We're excited to have now joined the 7-Eleven family of stores!
The Sales Associate is a key employee whose actions have a direct
effect on the store quality for our guests, in addition to ensuring
profitability of our stores. -This position is responsible for
providing prompt, efficient, effective, safe and courteous quality
services to the guest.
Cultivate a G---U---E---S---T in Mind Culture.
1. Focus on the wildly important.
2. Be a leader.
3. Be committed to the guest.
Provides prompt, courteous customer service by discovering guest's
Rings up all sales on cash register, or point-of-sale equipment
properly and accurately. Using suggestive selling techniques.
Maintains ethical integrity, and honesty while handling money,
checks, and other types of payment received for products sold.
Follows policies and procedures established to prevent loss or cash
and merchandise due to actions by employees, vendors, and
customers. Ensures proper cash handling procedures and policies are
Safeguards cash and merchandise; follow company robbery prevention
and reaction procedures as provided in the Emergency Response and
Reporting Procedures and Policy Manual.
Performs duties necessary to maintain internal and external store
cleanliness; in addition to basic upkeep so that floors, windows,
restrooms, food preparation areas, shelves, and counters stay clean
and presentable at all times.
Reacts and reports to customer complaints tactfully and
Follows company policy and procedure and all laws governing
restricted beverage and tobacco sales.
Performs service transactions in accordance with company policy
such as s lottery sales and redemption; vendor coupon redemptions;
company approved credit cards, and etc.
Adheres to company policies when related to safety and security.
Looking for and eliminating safety hazards; reporting unsafe acts
or conditions to management.
Prepares required accident/incident reports; immediately reporting
such activities to the Facility Manager.
Maintains gas island cleanliness, safety, and stock levels (oil
spills, windshield fluid, pumps, and etc.)
Complies with all food safety behaviors including: proper handling
procedures, temperature requirements, and established sanitary
Receives products from vendors, following correct procedures.
Assist management in vendor check-in.
Maintains merchandise including: proper rotation, storage,
stocking, and pricing promptly/accurately.
Assists in maintaining proper inventory levels and audits.
Maintains knowledge of all -products -offerings and promotions.
Completes all required paper work accurately (vendor invoices, job
assignment sheets, etc.)
Maintains a professional appearance in accordance with company
uniform and personal appearance policy.
Performs other duties as assigned.
Reports to work on time and when scheduled.
Must be at least 18 years or older to apply. High School diploma or
GED is preferred. - Previous sales experience is preferred.
Maintains current food handlers or food safety certification as
required by county. Must be authorized to work in the United
Knowledge -and Skills
Demonstrates sales and customer services skills. - Ability to read
and interpret documents such as rules, operating and maintenance
instructions and procedure manuals. - Ability to write routine
reports and to speak effectively before customers and employees. -
Ability to add, subtract, multiply and divide in all units of
measure using whole numbers, common fractions and decimals. -
Ability to exercise sound judgment and work with minimum
supervision. - Ability to perform basic computer skills.
Must be able to stand and/or walk for full shift.
Ability to occasionally lift and/or carry up to 50 pounds from
ground to overhead, and/or 60 pounds from ground to waist level
(i.e., assisting in stocking/maintaining inventory levels.)
Ability to push, and pull with arms up to a force of 128 pounds
(i.e., utilizing hand truck.)
Ability to bend at the waist with some twisting, up to one hour of
May be required to climb a ladder and/or stool, kneel or crouch to
store or retrieve materials and/or place or remove signs.
Ability to grasp, reach, and manipulate objects with hands all day.
- This handwork requires eye-hand coordination and may require
bilateral coordination of hands, up to four hours of the
Employee performs approximately 95% of work indoors. Outside work
will be required.
Employee is exposed to intermittent indoor cold temperature
extremes when working in the walk-in cooler and/or freezer.
Equipment, Tools, and Materials
Employee must be able to utilize the following electric equipment:
telephone, cash register, fuel console, lottery machine, money
order machine, microwave, grill, coffee/cappuccino machine,
Employee must handle liquids, and certain cleaning solvents.
Committed to work assigned hours and/or adjust work schedule as
requested by manager.
Must be able to work flexible hours (nights, weekends, and
Stores operate 24 hours a day, 7 days a week.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential job functions. - Essential
functions are job duties that an employee must be able to perform
with or without reasonable accommodation. - All of the
responsibilities listed above are considered essential job
functions to this position.
This job description is subject to change at any time.
Keywords: 7-Eleven, Tonawanda , Sales Associate-Horizon, Sales , Tonawanda, New York
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