Customer Service/Sales

Company: Dave & Adam's
Location: Tonawanda
Posted on: November 22, 2021

Job Description:

Dave & Adam's Card World launched in 1991 when two friends opened a small card store in Buffalo, NY. Through passion, dedication, and extensive industry knowledge, Dave & Adam's has grown into one of the world's foremost leaders in online trading card and sports memorabilia sales. Headquartered in Tonawanda, NY, Dave & Adam's now employs over 100 people and includes a Buffalo-area retail store in addition to our e-commerce site at . Dave & Adam's serves our customers through our e-commerce platform on , where we ship all across the world from our warehouse in Tonawanda, NY. Dave & Adam's also proudly boasts one of the largest hobby shops in the country in our 42,000 square foot retail stone on Sheridan Drive in Williamsville, NY. Our open office setup and casual dress policy helps create a fun, fast-paced environment that fosters great opportunity for every employee. We are lucky to employ a dedicated core who have called Dave & Adam's home for many years. We are currently looking to add a customer service/sales employee to our team. Requirements * Comfortable with processing web orders while on the phone * Responsible for direct sales of trading cards and collectibles into new and existing online customers * Professional sales knowledge * Knowledge of the card & collectibles marketplace * Excellent communication skills * Upbeat/positive attitude * Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brands * Able to work Monday-Friday 9:00 AM-5:00 PM Benefits * Merit raises and year end bonuses are awarded based on performance * Employees are eligible for Dave & Adam's medical, dental, vision, and 401K plans after meeting plan eligibility requirements. Supplemental insurance coverage is available through AFLAC, MassMutual and Transamerica * Dave & Adam's offers a generous employee discount that applies to both our website and store * Paid holidays * Ultra-casual dress code * We offer an incredible day-to-day work environment that includes random company lunches to meeting famous athletes who are in the office for autograph signings * You will receive a Dave & Adam's gift card on your birthday * Incredible schedule flexibility and understanding for when "things" pop up

Keywords: Dave & Adam's, Tonawanda , Customer Service/Sales, Sales , Tonawanda, New York