Customer Service Representative
Company: K.L. Hudson Agency, Inc.
Posted on: September 22, 2022
Property & Casualty Insurance Agency looking for a Customer
Service Representative. Someone who would like a career in the
insurance industry. Responsibilities Include: Ensure that customers
make buying decisions armed with the right amount of information.
Analyze customer's issues and recommend solutions. Discuss with
customers on telephone and provide information on the company's
products and services. Understand the company's insurance policies
and products and be able to tell whether a policy covers a type of
loss or not. Communicate changes or adjustment in policies to
clients. Send newsletters, mails, and other forms of
correspondences to customers. Receive reports of claims and
communicate reports of investigation to the clients. Forward all
filed claims to the appropriate department for handling and
investigation. Assist in soliciting sales of new products and
policies. Assist clients in filling of policy documents and contact
them whenever any error is discovered, or when it needs to be
corrected. Offer information about price quotes to prospective
customers. Maintain strong clientele relationship with customers.
Excellent Customer Service a MustJob Type: Full-timePay: $18.00 -
$21.00 per hourBenefits: 401(k) Paid time offSchedule: 8 hour
shiftSupplemental pay types: Bonus pay Commission payAbility to
commute/relocate: Tonawanda, NY 14150: Reliably commute or planning
to relocate before starting work (Preferred)Education: High school
or equivalent (Preferred)Experience: Insurance: 1 year
(Preferred)Work Location: One location
Keywords: K.L. Hudson Agency, Inc., Tonawanda , Customer Service Representative, Sales , Tonawanda, New York
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