Customer Service Representative

Company: K.L. Hudson Agency, Inc.
Location: Tonawanda
Posted on: September 22, 2022

Job Description:

Property & Casualty Insurance Agency looking for a Customer Service Representative. Someone who would like a career in the insurance industry. Responsibilities Include: Ensure that customers make buying decisions armed with the right amount of information. Analyze customer's issues and recommend solutions. Discuss with customers on telephone and provide information on the company's products and services. Understand the company's insurance policies and products and be able to tell whether a policy covers a type of loss or not. Communicate changes or adjustment in policies to clients. Send newsletters, mails, and other forms of correspondences to customers. Receive reports of claims and communicate reports of investigation to the clients. Forward all filed claims to the appropriate department for handling and investigation. Assist in soliciting sales of new products and policies. Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected. Offer information about price quotes to prospective customers. Maintain strong clientele relationship with customers. Excellent Customer Service a MustJob Type: Full-timePay: $18.00 - $21.00 per hourBenefits: 401(k) Paid time offSchedule: 8 hour shiftSupplemental pay types: Bonus pay Commission payAbility to commute/relocate: Tonawanda, NY 14150: Reliably commute or planning to relocate before starting work (Preferred)Education: High school or equivalent (Preferred)Experience: Insurance: 1 year (Preferred)Work Location: One location

Keywords: K.L. Hudson Agency, Inc., Tonawanda , Customer Service Representative, Sales , Tonawanda, New York