Relief Route Salesperson - Buffalo, NY
Company: Martin's Famous Pastry Shoppe
Location: Tonawanda
Posted on: May 28, 2023
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Job Description:
Relief Route Salesperson - Buffalo, NY
City Tonawanda
State/Territory New York
Work Schedule M, T, Th-Sa
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(https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=MARTFAMO&cws=37&rid=3154)
Job Brief
Be a brand ambassador of our famous roll and bread products by
joining our Sales team!!
Come join our Team as a Relief Route Salesperson! We started with
pastries handmade by Lois and Lloyd Martin produced inside of a
garage and we have boomed into a multi-facility company where our
many products are produced by machines and shipped domestically and
internationally. Talk about a rich history and exciting future! As
an employer of choice we offer physical, emotional, financial and
professional benefits including 401K, disability insurance and paid
holidays.
As a member of the Martin's Family, the Relief Route Salesperson is
responsible for becoming the supplier/provider of choice by
creating 'raving fans' and providing excellent customer service.
The Route Salesperson is a professional who acts as an ambassador
for Martin's, proudly representing our legacy of cherished eating
experiences, puts forth continuous efforts to increase sales, and
goes the extra mile to provide service to excellent customers. As
the front line of Martin's, improves communication channels, shares
helpful knowledge with teammates and openly gives and receives
truthful feedback.
Summary: The relief route sales person is responsible for becoming
the supplier/provider of choice by creating 'raving fans' and
providing excellent customer service. The relief route salesperson
is a professional who acts as an ambassador for Martin's proudly
representing our legacy of cherished eating experiences, has
working knowledge of all routes within the assigned sales area,
puts forth continuous efforts to increase sales , and goes the
extra mile to provide excellent customer service . As the front
line of Martin's improves communication channels, shares helpful
knowledge with teammates and openly gives and receives truthful
feedback.
Essential Duties and Responsibilities : include the following:
Other duties may be assigned.
Promotes product to increase sales via shelf expansion, in-store
promotions, end displays, new customer introduction to product
etc.
Adheres to established route sales objectives when acting as
replace ment for the established route sales.
Operates sales ordering system, prepares paper work and manages
cash accounts, accurately and effectively .
Performs job safely by adhering to all company policies, and
federal and local safety regulation .
Submits customer changes and orders timely and accurately.
Records sales or deliveries information on daily sales record
including customer signature .
Merchandises product correctly according to product mix, rotation
cycle, and color code compliance and arranges neatly at point of
display .
Calls on prospective cu stomers to solicit new business as needed
.
Communicates and provides excellent customer service with store
management on a daily basis .
Audits and reconciles cash at the end of shift .
Introduces new products to regular customers as necessary .
Solicits customers for sales promotion displays , issues sales
promotion materials to customers and prepares approved sales
promotional displays .
Listens to and resolves service complaints in a timely manner and
provides alternative solutions as needed.
Collects and manages empty containers , rejected product , and
unsold merchandise.
Loads truck with daily orders and display cases and unload returns,
empty baskets, and damaged product from truck.
Maintains cleanliness of route truck.
Maintains scheduled service on route vehicles.
Prioritizes and plans work activities.
Manages time to meet customer demands, increase sales, and provide
proactive customer service .
Remains flexible to adapt to change in the workplace, work
schedules and priorities to reach sales goals.
Adheres to safety, food safety, and Good Manufacturing Practices
regulations.
Education and/or Experience:
High school diploma or GED preferred ; or
O ne to three months ' related experience and/or training; or
E quivalent combination of education and experience.
Computer Skills:
Certificates, Licenses, Registrations:
Current , valid driver's license .
Current, valid DOT Medical Card or ability to pass DOT physical
examination .
Must be able to pass a Military background check in some
locations.
Other Knowledge, Skills and Abilities:
Abi lity to work flexible schedules and be able to accept last
minute changes to work schedule.
Ability to learn variety of sales routes.
Ability to maintain service and sales volumes of route
salesperson.
Must be a self-motivator .
Ability to operate route delivery step van or box truck (some vans
are over 10,001 lbs.).
Physical Demands:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is frequently
required to walk and talk or hear. The employee is occasionally
required to stand; use hands to finger, handle, or feel; reach with
hands and arms and stoop, kneel, crouch, or crawl. The employee
must regularly lift and /or move up to 30 pounds, frequently lift
and/or move up to 10 pounds and occasionally lift and/or move up to
50 pounds.
We are an Equal Opportunity Employer.
Keywords: Martin's Famous Pastry Shoppe, Tonawanda , Relief Route Salesperson - Buffalo, NY, Sales , Tonawanda, New York
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