Manager, Account Management

Company: Payments Operations Workforce
Location: Leicester
Posted on: March 29, 2026

Job Description:

Global Payments Inc., a leader in payment technology and software solutions worldwide, is seeking a seasoned Manager for our Account Management team in the Financial Services division. This role is pivotal in driving the success of our business through strategic client relationships and ensuring the delivery of exceptional service. The Manager will craft and execute account strategies, lead a team of account managers, and foster growth and retention among our high-value clients. This position requires a deep understanding of the financial services industry, superb leadership skills, and a track record of hitting and surpassing targets. Develop and execute strategic account plans to enhance profitability, productivity, and efficiency throughout the company’s client base. Manage a team of account managers, fostering an environment of growth and development. Maintain high retention rates and ensure alignment with clients’ strategic objectives. Collaborate with sales and marketing to identify new opportunities within existing accounts. Monitor performance metrics and create reports on key account metrics. Lead the negotiation and close agreements with large customer accounts. Stay abreast of industry trends and competitor activities to recommend improvements and enhancements. Strong leadership and team management skills Excellent communication and negotiation skills Proven strategic and analytical abilities In-depth knowledge of payment technology and financial services Proficient with CRM software and data analysis tools Medical Insurance Dental Insurance Vision Insurance 401k Certified Sales Executive (CSE) Certified Account Manager (CAM)

Keywords: Payments Operations Workforce, Tonawanda , Manager, Account Management, Sales , Leicester, New York