Receptionist, Part-time
Company: Seneca Park Zoo Society
Location: Rochester
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Job Title: Receptionist,
Part-time Department: Communications Direct Supervisor: Director of
Communications and Engagement FLSA Status: Non-exempt Hourly Rate:
$16.00 - $17.00 Working Hours: Part-time, year-round. Maximum of
10-20 hours per week Job Summary The Seneca Park Zoo Society is
seeking an employee with an interest in supporting the Zoo to serve
as the administrative "front door" to the Zoo in the role of
receptionist. This role will handle incoming calls, greet and
direct guests and perform other general office tasks as needed.
Duties Create and maintain a positive and upbeat first impression
for callers and guests. Answer the main phone line into the Zoo and
direct calls accordingly. Provide accurate/current information to
all guests and callers. Follow established Zoo protocols for issues
like emergencies, first aid, lost & found items and lost child. Use
two-way radio to communicate with Zoo staff and supervisors. Accept
and log in deliveries and notify recipient(s) of packages arrivals
and vendors on site. Open and reply to reception e-mails. Schedule
use of the Conference Center upon request. Sort incoming mail
appropriately and distribute to other Zoo offices after daily mail
is received. Post outgoing mail and monitor when postal supplies
are needed. Assist other departments as needed. Supervision This
role has no supervisory responsibilities. Physical Requirements
This position requires sitting in an office environment and walking
between different office of the zoo for mail distribution. Must be
able to lift up to 40 lbs. Requires seeing, speaking, hearing and
talking to Zoo guests and staff. Work environment This work is
primarily in a busy office environment. Due to the schedule of the
Zoo, working nights and weekends is expected. Experience
Requirements Minimum of three years' experience in an office
environment, preferably focused on customer service. Excellent
customer service skills – in person and on phone. Ability to absorb
and retain a wide array of details. Basic computer skills,
including familiarity with Microsoft Word, Outlook, Excel and
Office 365. Ability to remain calm under pressure or in emergency
situations. Ability to work in a team environment. Ability to
perform several tasks concurrently. Minimum of a high school
diploma or GED required. Valid NYS driver's license required for
use of golf cart to transport guests and/or materials, when
necessary. Provide cover letter and resume to apply. The Seneca
Park Zoo is an Equal Opportunity Employer. We celebrate diversity
and are committed to creating an inclusive environment for all
employees.
Keywords: Seneca Park Zoo Society, Tonawanda , Receptionist, Part-time, Seasonal Jobs , Rochester, New York
